黑料专区

Customer Service

Business and Hospitality
Award
Career Pathway Certificate
Credits
Noncredit
Locations
Town Clock Business Center (Dubuque)
Time to Complete
2 Months
Business owner speaking to a customer

Turn your passion for people into a professional career.

Success in business begins with how you connect. This program focuses on professionalism, collaboration and teamwork to help you stand out in a competitive market. You will develop the skills necessary for delivering clear, concise and effective verbal and written business communications while mastering the nuances of stellar customer service.

By combining classroom instruction with experiential learning, you will build enhanced problem-solving skills and the decision-making ability required to handle complex situations. You will also dive into quality assurance, ensuring you have the expertise to provide top-tier support and keep a company’s reputation in check. From day one, you’ll be preparing to drive organizational success by managing relationships and delivering high-quality results.


Paying for the Program

Tuition and Fees

$1,499*
* Approximate cost. Amount reflects the estimated tuition and student fees based on rates at the time of publication. These rates do not include additional expenses (books, tools, supplies, living expenses, licensures, remedial or pre-requisite coursework or partnership tuition and fees, etc.) related to your 黑料专区 education. Rates are subject to change.

Financial Aid & Tuition Assistance

There are many options available for tuition savings. Credit programs may have opportunities for Financial Aid eligibility, while non-credit programs have separate tuition savings available on a per-program basis.

Career Pathway Certificate

You may qualify to earn a Career Pathway Certificate at no cost if you meet all eligibility requirements.


Enrollment Process

Register and pay tuition now for the next class offering or Apply for Tuition Assistance.

  • For Tuition Assistance contact 黑料专区 Business and Community Solutions to complete the following:
    • Tuition Assistance Program Application
    • CASAS Assessment
    • Interview with 黑料专区 staff

Program Contacts

Krista Walsh-Weitz
Krista Weitz
Business and Community Solutions Program Developer
  • Email: walsh-weitzk@nicc.edu
  • Phone: 563.562.3263, ext. 3139
  • Location: Town Clock